崗位職責描述
具體要求:
1,機械或紡織工程相關專業優先
2,能使用辦公軟件,有良好的人際溝通能力
3,大專以上學歷,英語四級以上
4,一年以上相關工作經驗,應屆生亦可
工作職責:
1, Erection and commissioning of machines
負責安裝機器
2, Attend and resolve the complaints in the machine
處理產品客訴
3, Report the company on machine performance and feedback about market.
向公司機器的運行情況和市場反饋
4, Train the customer team and ensure proper handling of machines by customer.
培訓客服團隊,確保客戶產品的正常維護
5, Report to office and brief on the progress and for internal work as & when required.
必要時,簡要的向辦公室匯報進程和內部工作
6, Co-ordinate with CSD office team for resolution of customer issues and follow up
協助客服團隊解決客戶的問題并跟進
7, Organise and return back the defective material to factory
.組織并把不良品退回公司